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COVID-19 Practice Resources

Get the information you need to help you navigate the uncertainties brought on by the COVID-19 pandemic, with answers to tough questions on topics including employment law and practice owners’ obligations to employees, government assistance for businesses and more.

Practice Guidance

 

NEW Return to Work Interim Guidance Toolkit

This interim guidance from the ADA’s Advisory Task Force on Dental Practice Recovery will help you, your staff and your patients return more safely to non-emergency dental appointments.

Get the return to work toolkit

 

Summary of ADA COVID-19 Interim Guidance

An overview document about how this virus impacts dentistry and the resources available from the ADA.

Download the summary

 

State Mandates and Recommendations on COVID-19

View the latest state-by-state updates on procedure requirements and/or restrictions for dentists.

Find your state (MAP)

 

Emergency Procedures — Dentists

A guide to which procedures are considered emergencies and non-emergencies.

Download the dentist's guide

 

The ADA Code of Ethics and COVID-19

As a result of the pandemic, ethical principles may require different steps than dentists are used to taking. Here’s how the ADA Code of Ethics applies during these extreme circumstances.

Download the ethics guide

 

HIPAA Guidance on Community Based Testing Sites

What dentists who are supporting efforts to provide COVID-19 testing services should be aware of in the Office for Civil Rights’ enforcement discretion for good faith participation.

Read Q&A

Employee and Staff Issues

 

A Positive COVID-19 Test Result on Your Staff

A step-by-step guide for what to do if you or a member of your team has tested positive for COVID-19.

Learn how to stop the spread

 

COVID-19 Employment Law FAQs

Employment law firm JacksonLewis addresses questions impacting employers and employees related to COVID-19.

Download legal FAQs

 

Employment Agreements

This is an uncertain time for many employees, including dentists. Here’s a breakdown of the common terms in dentists’ employment agreements that may apply now.

Download the agreements guide

 

Financial Obligations to Staff

Many dentists view their teams not as employees, but as family members. Here’s what staff are owed in light of the COVID-19 pandemic.

Download financial obligations guide

Security

 

Video Teleconferencing and Security

Learn more about security threats to video teleconferencing platforms and how to keep your calls private.

Protect your calls

 

Be Alert for Cybercrime Scams

Cybercriminals try to take advantage of people and businesses during uncertain times.

What to watch for

Patient Communications

 

NEW Legal Obligation to Provide Interpreter & Translator Services

Health entities covered by certain federal civil rights laws are still required to provide interpreter and translator services during the COVID-19 pandemic.

Know your obligations

 

Emergency Procedures — Patients

Help patients understand when they should — or shouldn’t — make a dental appointment.

Download the patient’s guide

 

Letter to Patients

This template is designed to help you communicate changes to your practice due to the COVID-19 outbreak.

Download patient letter (WORD)

Vendors and Third Party Payers

 

NEW COVID-19 Coding and Billing Guidance: PPE

This guide outlines what to do if you choose to document and bill for the increased PPE costs associated with your practice’s COVID-19 infection control protocols.

Download PPE coding guidance

 

Dental Benefit Eligibility Verification

Use this guide to protect your practice from recoupment requests due to changes in a patient’s benefit eligibility status.

Access the benefit eligibility guide

 

Handling Contract Negotiations

To accommodate recent guidance on PPE and infection control, you may need to readjust your fee schedule.

Get the negotiation guide

 

Statement on Reimbursement for PPE

The ADA urges third party payers to alter their fees to account for the increasing cost of PPE.

Read PPE Reimbursement Statement

 

Statement on Reimbursement for Temporary Procedures

The ADA advocates for third party payers to not bundle fee for temporary procedures during the pandemic with payment for the permanent procedure.

Download Temporary Procedures Statement

 

CMS Issues Stark Law Blanket Waivers

New waivers boost health care access for patients enrolled in Medicare, Medicaid and CHIP.

Read the waivers

 

UPDATED Financial Assistance from Third Party Payers

Some third party payer are offering financial assistance to independent dental practices impacted by the COVID-19 pandemic.

Read about assistance programs

 

COVID-19 Coding and Billing Guidance: Virtual Visits

You may see some patients via teledentistry during the COVID-19 outbreak. This quick guide outlines different billing codes your practice may need to use.

Download the coding guide

 

Handling Vendor Payment Disputes

This guide helps dentists understand how to handle payment disputes with vendors and difficulties accessing patient data.

Download the dispute guide

 

Renegotiating Existing Contracts

The COVID-19 pandemic may impact your obligations under existing contracts. This guide will help you when renegotiating payment terms.

Download the renegotiation guide

 

Contract Obligations during COVID-19

Understand “force majeure” contractual provisions and how events related to the COVID-19 pandemic may apply to your contract obligations.

Download force majeure guide