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How to Stop Educating Your Patients Out Your Door

by Dr. Paul Homoly, CSP

The traditional new patient process is inside-out. It begins studying the inside of the patient’s mouth — the examination, diagnosis, and treatment plan. It’s after this “inside” look that we educate the patient to all their problems, how they got them, and what we can do about them — e.g. case presentation. After case presentation, we quote our fees and ...