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The Challenges of In-House Billing

Managing Patients

In 1977, I heard a phrase at my very first dental continuing education seminar that shaped my career as a budding practice management consultant and speaker.

Dr. Omer Reed said: “People who owe you money don’t like you!” Over the years, I added several other phrases to that as I saw his statement ring true in so many practices. The two I’ve added are: “People who ...