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Less blame = less stress

Cartoon image of large angry boss

It can be difficult for leaders to learn not to blame others for mistakes and mess ups. It has taken me a while to learn this lesson. Apparently, my thickheaded ways or my bravado get in the way when it comes to errors. Blame comes easily when something fails. A patient receives the wrong date for an appointment — blame the front office person. Instruments are not properly returned to the ...