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Claims Submission in the Eyes of a Dental Consultant - Session I [Webinar]

Claims Submission In the Eyes of a Dental Consultant - Session 1 banner image

Some of the most common concerns reported to the ADA by member dentists are claim denials and requests for additional information. Dentists want to know why the benefit for the treatment plan agreed upon by their patient may be denied or delayed.

Dentists and dental team members who have ever had issues with their claims are encouraged to watch this one hour on-demand webinar hosted by the ADA Council on Dental Benefit Programs. 

Dr. Linda Vidone, an ADA member and vice president of clinical management for Delta Dental of Massachusetts, will discuss claims submission expectations and responsibilities of a dental consultant, as well as why the information and appropriate documentation is necessary in order to adjudicate claim submissions from a payers' perspective.

Two representatives from the ADA Council on Dental Benefit Programs, Drs. Christopher Bulnes and Paul Calitri, will also appear on the webinar to weigh in on those requirements and present ADA views based on best practices and policy adopted by the ADA's House of Delegates.

And the end of the webinar, viewers will:

  • Have a better and more thorough understanding of dental benefits and its complexities.
  • Have a better understanding of current treatment and claims submission strategies in dental offices and expectations related to dental consultant review.
  • Improve knowledge and understanding of proper CDT coding in a dental practice.


Dr. Linda Vidone

Dr. Vidone has over 15 years of dental experience in private practice, dental school faculty and dental benefits. As Vice President of Clinical Management she sets standards for quality care, provides utilization reviews and stays abreast of innovations in oral health. She is liaison to the National Scientific Committee for DDPA and a Certified Dental Consultant. She is President of the American Association of Dental Consultants and chair of the Certification Committee. She is a member of the American Dental Association and American Academy of Periodontology, National Healthcare Fraud Association and New England Dental Society. Dr. Vidone received her DMD and advanced certificates in prosthetics and perio at Boston University and bachelor’s degree in biology from Providence College. She maintains a private practice in perio in Brookline, Massachusetts.

Dr. Christopher Bulnes

Dr. Bulnes is a general dentist in Tampa, Florida. He received a Bachelor of Science degree in Chemistry from the University of South Florida in Tampa and his Doctor of Dental Medicine degree and a certificate in Advanced Education of General Dentistry from Southern Illinois University in Alton, Illinois. Dr. Bulnes is currently the chair of the ADA Council on Dental Benefit Programs.

Dr. Paul Calitri

Dr. Paul Calitri is a general dentist with a private practice in West Greenwich, Rhode Island. Dr. Calitri received his undergraduate degree from Boston College and his DMD from Tufts University. He has a general practice residency at the Veterans Administration Medical Center in Boston and is Past President of the Rhode Island Dental Association. Currently, Dr. Calitri is a member of the American Dental Association Council on Dental Benefit Programs.