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Electronic Funds Transfer (EFT) Payments Webinar: Exploding the Myth

True or false: When a dental benefit plan tells you 'no more paper checks, only electronic funds transfer (EFT) payment instead' do you have any choice? Find out the answer to this question and more during this focused webinar.

Participants will learn:
  • how EFTs work,
  • how they can help dental offices receive quicker payments, and
  • obstacles faced by dental offices that wish to receive EFT payments. 

You will hear directly from leaders in the banking industry, dental practice management vendors, and colleagues in practice about the value proposition of accepting the healthcare EFT standard, and its companion the electronic remittance advice (ERA). Learn how taking advantage of the EFT (and ERA) tools can save staff time for other important work that will keep operatory chairs filled and your practice busy. ADA members can also reference our multi-part checklist which identifies the common decisions and actions.

ADA leadership continues to hear your feedback on these issues and take action. This webinar is another of the many tactics we are employing as part of our coordinated communications plan on dental benefits and third party issues.

About the presenters

Priscilla C. Holland, AAP, CCM

Ms. Holland currently is the Senior Director of Healthcare & Industry Verticals for NACHA. As Senior Director, she leads NACHA’s healthcare payments program and works on other payments and remittance information and standards projects. Previously at NACHA, Ms. Holland led NACHA’s international programs. She has over 30 years of experience in cash management, project management and product development. Prior to joining NACHA in 1996, Ms. Holland was a Vice President and Senior Product Manager for First Interstate Bank. She is an Accredited ACH Professional (AAP) and a permanent Certified Cash Manager (CCM).

Amy Hoelscher

Ms. Hoelscher is Inside Sales & Vendor Partner Manager at the Patterson Technology Center. She  is a versatile professional with 18 years of experience in the dental industry. With her understanding of the needs of the dental practice, Amy is passionate about introducing and implementing solutions that drive growth and enhance workflows. She engages with vendor partners to ensure the delivery of innovative and relevant solutions to the dental community. She has special expertise in driving market segment expansion and early service adoption, including areas such as real-time eligibility (RTE) and electronic remittance advice (ERA). Amy is a member of NDEDIC, National Dental EDI Council and has also served on its board. She is also a member of OpenEdge’s Partner Advisory Board.

Brad Royer

Mr. Royer has worked as the Dentrix Product Manager since November 2013 and has been with Henry Schein Practice Solutions for over 10 years. During that time he has been a leading contributor to the support, information systems, eServices development, and Dentrix Ascend development teams.

Dr. Ronald Riggins

Dr. Riggins is a graduate of the University of Iowa and Southern Illinois University School of Dental Medicine. He completed a one year Advanced Education in General Dentistry residency with the United States Army. Dr. Riggins practices general dentistry in Moline, Illinois.