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Managing Changes in Staff and Dental Insurance During COVID-19 [Podcast]

A Dentist’s Perspective on Embracing Changes
Young plant growing on stump

Dentistry is rapidly adapting how they manage dental insurance during the COVID-19 pandemic. Hear how one dentist in Iowa is adjusting the processes for day-to-day operations in her dental office. Guest Dr. Sara Stuefen shares what it’s like running a practice during unexpected circumstances—from hiring additional staff to verifying patient eligibility and negotiating fees with dental insurance companies to budgeting for personal protective equipment (PPE) costs.

This is episode 23 of Beyond the Mouth, an ongoing podcast series in which ADA’s Dr. Betsy Shapiro chats with a diverse group of people who can help with the non-clinical challenges dentists experience every day.

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Sara E. Stuefen, D.D.S., P.C.

ADA member dentist posing outside.

Dr. Sara Stuefen practices in Vinton, Iowa and is a 2010 graduate of the University Of Iowa College Of Dentistry. She devotes much of her free time to organized dentistry and is currently a speaker for the ADA success program. She recently served as a member of the ADA Council on Dental Benefit Programs, and District 10 representative for the ADA New Dentist Committee. She is past chair of the Iowa Dental Association New Dentist Committee and served on the IDA’s COVID-19 Return to Work Taskforce. Dr. Stuefen is an Associate Clinical Adjunct Professor in the Department of Family Dentistry at the University of Iowa and a Fellow in the International College of Dentists.


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