American Dental Association (ADA) staffer Dennis McHugh describes his experience in helping ADA member dentists solve their own dental benefits issues. From crowns to COB to covered/non-covered services, Dennis dives into the common problems his team hears about every day.
This is episode five of Beyond the Mouth, an ongoing podcast series in which ADA’s Dr. Betsy Shapiro chats with a diverse group of people who can help with the non-clinical challenges dentists experience every day.
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Dennis McHugh is the manager, third party payer advocacy for the American Dental Association and works in the Practice Institute’s Center for Dental Benefits, Coding and Quality (CDBCQ). CDBCQ is the ADA agency responsible for promoting resources and information on dental benefit plans to employers and member dentists. In addition, CDBCQ responds to requests and helps resolve problems from member dentists regarding concerns with third party payers and the Code. He has been with the ADA for 17 years and prior to that spent 7 years working for the American Association of Orthodontists.
Get expert dental benefits and coding advice from the ADA:
Call 800-621-8099 between 8:30 am – 5:00 pm CT, or email your benefit questions to firstname.lastname@example.org and your coding questions to email@example.com.