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2f. Touring the Practice

Guidelines for Practice Success, Managing Patients
Managing Patients | Patient Intake
Touring the Practice
If time allows, take patients on a tour of the practice before they are escorted back to the operatory. If time is tight, it’s good to share some basic information about the practice and offer a more complete tour at the end of the appointment.
  • Patients generally want to know how big the practice is, including the number of operatories and the number and types of staff members.