Skip to main content
ADVERTISEMENT
Toggle Menu of ADA WebSites
ADA Websites
Partnerships and Commissions
Toggle Search Area
Toggle Menu

3b. Cancellations

Guidelines for Practice Success, Managing Patients
Managing Patients | Policies
Cancellations
the word cancelled in a speech bubble

Despite the best of intentions, patients sometimes have legitimate reasons to cancel appointments. A small percentage of patients might be more prone to cancel frequently-or just not show up. Since the best offense is a good defense, it’s important to motivate patients to keep their appointments by stressing how regular oral health care can lead to good systemic health. ...

ADVERTISEMENT