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Negative Online Reviews

Managing Marketing | Social Media
Negative Online Reviews

Be aware that there can be a downside to online reviews: you don’t know what people have said until reviews are posted. People do post negative, and sometimes even untrue, reviews which can be viewed by anyone with an internet connection. While posters can say almost anything, business owners should be mindful of how they respond and even if they should respond. Responding is even more ...

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